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Using Conversive Technology, an optimized and more advanced “Vic” came out of the remarkably successful 2005 compaign. Based on the unique success of “Vic’s Daily Giveaway” in 2005, Qantas Airways and Spacedog, the interactive marketing agency of record for Qantas North America, have again partnered to launch an enhanced version of the campaign at qantascom/us from September 4th through the 29th in 2006. In order to set itself apart from other promotion available online, Spacedog and Conserve, a forerunner in Customer Self Service automation, to create a website host taking the form of a friendly koala bear who is capable of responding to inquiries regarding Quantas products, services, and travel information about routes to Australia and New Zealand. The collective result has produced a character driven sweepstakes entry procedure and a dialogue engine which really engages each individual customer. Innovative Campaign
Through Natural Language Processing technology, promotion and representation is achieved in this unique campaign, which encourages effective individualized communication to each visitor. Superior customer service and reinforcing the Qantas brand when it comes to one and one communication. When the campaign is finished, all of the oral data that has been gathered will educate the Qantas marketing and sales team for campaigns yet to come.
Originally launched in April 2005, Qantas revolutionized the interactive marketing field by introducing “Vic” as a site guide with a primary goal to entice Qantas’ online audience to stop dreaming and start planning their trip Down Under. The campaign in 2005 gave a result of 8 minutes and 25 seconds as the average brand “talk time.” 53% of the sweepstakes entrants then opted in to the Qantas eTravel Club newsletter. There was a rise in traffic of 36% in the promotional monthly period in comparison with the prior year.
When presented with the opportunity to converse with a koala bear, eighty four percent of contestants participated in the behavioral study with all but five percent choosing to fully complete it. 24% of people who started the Vic section came back for the second interview, when it comes to Qantas.
“This project is less expensive than a sweepstakes we would’ve hosted on a media associate’s site although it does necessitate more resources,” said Suzanne Hornwood Appel, Qantas eCommerce marketing manager. Quantas was able to save tremendously on the total budget by taking advantage of internal promotional assets, creating marketing opportunities by utilizing prizes supplied by key partners and a flourishing word of mouth campaign.
Vic,” said Dustin Callif, managing director and “travel guru” at Spacedog, Inc. Conversive technology is the essential key toward creating a more conversational web usage, as is vital to capture the target demographic for this outstanding promotion. ”
Tapping into the power of Web 2 point 0 applications such as Widgets, Spacedog worked with Conversive to create a Yahoo Widget that allows site visitors to receive daily prize updates and winner alerts directly to their desktop that pull from a dynamic XML feed. a fun and engaging way and reinforces the “Vic’s Daily Giveaway” campaign by offering these messages directly from Vic himself!






























































